Friday, December 7, 2012

South Africa bidding to become call center capital of the world

India may be the world leader in call centers but in South Africa the government is hoping to grow its own industry, so the person calling you in the future could be a South African.

Amazon and Aegis are among the internationally renowned companies using South African call centers. British company Coracall has also opened a call center in South Africa. The company's CEO, Philip Lightfoot, says he looked at other international call center destinations, including India and the Philippines,

More details here...

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