The Nigerian Communications Commission (NCC) has said it cannot transfer or allocate to mobile subscribers the N647 million ($3.9 million) cash penalty it imposed on three of the country’s mobile service operators – MTN, Airtel and Globacom – for poor quality of service.
The sanction was based on the statistics obtained from the network operating centres of the companies, which indicated that the service provided by the operators fell below the Key Performance Index (KPI) as set by
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